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Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect the following types of information when you use ShopClaw.dev:

  • Account Information: Email address, name, and authentication credentials when you create an account.
  • API Usage Data: API key identifiers, search queries, request timestamps, IP addresses, response metadata, and usage volumes.
  • Payment Information: Billing details processed through Stripe. We do not store your full credit card number on our servers.
  • Website Analytics: Pages visited, browser type, device information, and interaction data collected via Google Analytics.
  • Communications: Information you provide when contacting support or submitting feedback.

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process payments and manage your account balance
  • Monitor API usage for rate limiting, abuse prevention, and billing
  • Analyze website traffic and usage patterns to improve user experience
  • Send transactional emails (account confirmations, billing receipts, API key alerts)
  • Respond to support requests and communicate about the Service
  • Comply with legal obligations

3. Cookies & Tracking

We use cookies and similar tracking technologies on our website. You can manage your cookie preferences through our cookie consent banner.

  • Essential Cookies: Required for basic website functionality, authentication, and security. These cannot be disabled.
  • Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymized data about page views, session duration, and traffic sources. You can opt out of analytics cookies through our cookie settings.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness. These are optional and disabled by default.

4. API Usage Data

When you use the ShopClaw API or MCP skills, we log search queries, request parameters, and response metadata. This data is used for billing, rate limiting, service improvement, and abuse detection. Search query logs are retained for up to 90 days and then aggregated or anonymized. We do not sell individual search query data to third parties.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Stripe:For payment processing. Stripe's privacy policy governs their handling of your payment data.
  • Google Analytics: For website analytics, subject to your cookie preferences.
  • Infrastructure Providers: Cloud hosting and CDN providers who process data on our behalf under data processing agreements.
  • Legal Requirements: When required by law, regulation, or legal process.

6. Payment Processing

All payments are processed by Stripe, Inc. When you make a payment, your payment card details are sent directly to Stripe and are not stored on our servers. Stripe is PCI DSS Level 1 certified. Please review Stripe's Privacy Policy for information about how they handle your payment data.

7. Data Retention

We retain your account information for as long as your account is active. API usage logs are retained for up to 90 days in identifiable form, then aggregated for analytics. Payment records are retained as required by tax and accounting regulations. You may request deletion of your account and associated data at any time.

8. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Portability: Request your data in a portable, machine-readable format.
  • Opt-Out:Opt out of analytics tracking via our cookie settings. California residents may opt out of the "sale" of personal information (note: we do not sell personal data).
  • Withdraw Consent: Withdraw consent for optional data processing at any time.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at support@shopclaw.dev. We will respond within 30 days (or sooner if required by applicable law).

9. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure API key generation, and access controls. However, no method of transmission over the Internet is 100% secure. We encourage you to keep your API keys confidential and rotate them periodically.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a notice on the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@shopclaw.dev.